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1. Job Summary
1) Overview all the merchandise process of suppliers and customers.
2) Supervise purchasing contract, production process , delivery, payment.
2. Job Task Description
1) Provide sample request information to Order handling. Supervise sample process.
2) Provide sample's status, quotation and other information to customer.
3) Supervise sample process, provide the sample on time and confirm the order delivery to customer.
4) Identify and confirm customer's requirement on products.
5) Update the price data of ERP system in time.
6) Confirm purchasing order to Order handling.
7) Monitoring the shipping schedule
8) Inform customer the shipping status if there is any delay
9) Push and ensure in-time-payment for goods delivered.
10) Meeting with customer and accompany customer to visit factory.
11) Answer any inquiry from customer, coordinate with customer.
12) Settle down any complaint from customer.
13) Source and develop qualified suppliers, per customer's requirement
14) Offer necessary support to Order Handling Dept.
15) Senior merchandise is entitled to decide if releasing the product or not when there is a
delivery or quality conflict.